Return Policy

We are committed to making customized comfortable pants. Because our pants are individually handmade to the client’s measurements, we do not provide refunds for our pants.  We will alter or re-design pants if the fit is not correct.   Incorrectly measuring is the most common error. The carpenter adage “Measure twice, cut once” applies here. Carefully watch the measurement video and recheck the measurements before ordering to be sure it is recorded correctly on the website.

Any corrections need to be reported within a week of delivery of the product. Please take a photo while wearing the pants displaying the error. If there is a measurement error, please provide a clear photo with a measuring tape laid against the product showing the error.  Please send the photos and a description of the error to [email protected] or text them to 208-557-1088.